FAQ

Choose a product, pick an option if needed and add it to your bag. From the bag go to «Checkout», enter your delivery details, choose shipping and payment and confirm.

Yes, your bag is saved in this browser, so it’s still there if you close the page. It isn’t shared across devices.

You can add up to 10 items per product and option. Change quantities directly in your bag.

Yes, all prices on the site include VAT.

The red price is the sale price; the struck-through price is the lowest price applied in the 30 days before the discount, as required by law.

Standard shipping is free on orders from €49.00. Your bag shows how much is left to reach it.

We currently deliver across Italy.

Standard shipping takes 2–4 business days, express 1–2 business days.

Yes, you have 14 days from delivery to withdraw from the purchase. For hygiene reasons, sealed products opened after delivery can’t be returned.

For products with several options, choose the shade or size on the product page or in the window that opens with «Choose option». Shades are shown with a colour dot.

When available, the INCI list is in the «Ingredients» section of the product page; it is always printed on the packaging too.